The Confederation of Danish Employers uses e-Boks for secure two-way communication between its member companies and their employees. This applies to communication regarding holiday pay.

"Previously, all documentation and requests for holiday pay were based on printed forms that were sent back and forth by ordinary post. Now, our member companies save a lot of administration because the handling of holiday pay advices in e-Boks is an automatic process," says head consultant Anne-Lise Heidelberg of the Confederation of Danish Employers.

Option for responses from customers or employees

Two-way communication means that you can send not only post to e.g. employees or customers via e-Boks, but that recipients also have an option to respond.

Communicating through e-Boks

The Danish Confederation of Employers specifically uses two-way communication for employees who are or have been employed in a member company. Employees receive their holiday pay advices in e-Boks. When the employee clicks to reply, he or she must add details of the number of days of holiday and when the holiday will be taken. This information is sent to Arbejdsgivernes Centrale Ferieregister (ACF), from where the member company can load the data directly into its payroll system. The holiday pay is then paid out automatically, after which the payroll system issues a new holiday pay advice showing the remaining holiday entitlement, and uploads this to the employee's e-Boks.

All in one place - simple

A process that facilitates payment of holiday pay for employers and employees alike. It also eliminates the problems previously seen with lost holiday pay advices, companies' suspensions of payments, etc.

Also for confidential data

"Two-way communication is ideal for all situations where communication with customers or members contains sensitive data that is not suitable for mail. This could be e.g. correspondence that contains social security numbers, information about income, health status or similar," says Erik Abildgaard Knudsen, Product Director in e-Boks.

 

Read more about two-way communication here